Health consultation contact point
Information is provided below on the consultation contact point designated to support health consultation services for insured persons and their family members.
Mental health consultations
| Contact Services / Help & Support | Contact
|
|---|---|
| Kokoro no Mimi (managed by the Ministry of Health, Labour and Welfare) | TEL：0120-565-455 |
| Unified Mental Health Consultation Dial (Navi Dial) | TEL：0570-064-556 |
| Telephone consultation by a clinical psychologist (Japan Clinical Psychologists Association) | TEL：03-3813-9990 |
| Workers' troubles hotline (Japan Industrial Counselor Association) | TEL：03-5772-2183 |
- **The Tokyo Bureau of Social Welfare and Public Health, mental health center in each prefecture, and other facilities also operate contact points for consultations.
Advice on medical consultation and emergency first aid decisions
| Tokyo Fire Department Emergency Consultation Center |
Emergency Consultation Center: #7119 (mobile phones, PHS, push lines) |
|---|
- **Medical institution guidance is also available at each fire station, substation, and fire dispatch office.
- **Please refer here for information on areas where "#7119" is available.