Release of the YG Health Insurance Society AI Chat (Official Version)

NEWS2026/09/15

To provide faster, easier-to-understand answers to inquiries about health insurance, YG Health Insurance Society has released the official version of the "YG Health Insurance Society AI Chat."


This service uses AI to answer a wide range of health insurance-related questions 24 hours a day, 365 days a year — including family enrollment procedures, sickness and injury allowance, high-cost medical expenses, health checkups, and health promotion services.


In addition to Japanese, it supports 10 languages, including English and Korean, so non-Japanese members and their families can use it as well.

 

Access the AI Chat here
▶ YG Health Insurance Society AI Chat

 

Before you use it

  • Available 24 hours a day

  • Supports 10 languages, including Japanese

  • Provides guidance on health insurance programs and related procedures

  • Please treat the responses as reference information only

 

Important notice
Please do not enter the following types of personal information into the AI Chat:

  • Name

  • ID symbols/numbers

  • My Number (Individual Number)

  • Address/phone number

  • Specific medical conditions or treatment details

  • Any other information that could identify an individual

 

This AI Chat supports the following 10 languages:

  • Japanese

  • English

  • Chinese

  • Korean

  • German

  • French

  • Spanish

  • Italian

  • Portuguese

  • Hindi

 

Note: Questions can be entered in any of the supported languages. The AI will recognize the input language and respond in that language.

 

YG Health Insurance Society will continue to leverage digital technology to improve services for our members going forward.

 

Thank you very much for your understanding and cooperation.

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